Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase. The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. For most Surface devices will comes with a one-year limited hardware warranty and days of technical support.

Microsoft has offered a standard warranty for all your Surface devices including PC and Surface-branded accessories. Having trouble with your Surface devices and want to get support from Microsoft? Here is the quick and easy way to check your Surface's warranty status before you request support. Contact support and provide a copy of your original proof of purchase receipt. You can see the warranty type for your device and the coverage dates under the Your Surface tab in the Surface app or at Device services. Visit Microsoft Store for information on Microsoft Complete, along with purchasing options. Are you a business customer? There's a separate process for business customers.